Seasonal Client Concierge & Front Desk Receptionist

H&R Block, Inc.; Portland (OR); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block’s Portland office is hiring a seasonal Client Service Professional / Receptionist to welcome clients and support daily operations. You will greet clients, schedule appointments, manage check-ins, and coordinate with tax professionals to ensure a smooth client experience.

Ideal candidates bring strong communication and multitasking skills, a customer-first mindset, and the ability to work evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for teamwork and client service.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals and staff for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal communication

Multitasking

Attention to detail

Basic computer skills

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block’s Portland office is hiring a seasonal Client Service Professional / Receptionist to welcome clients and support daily operations. You will greet clients, schedule appointments, manage check-ins, and coordinate with tax professionals to ensure a smooth client experience.

Ideal candidates bring strong communication and multitasking skills, a customer-first mindset, and the ability to work evenings and weekends during tax season.