Seasonal Client Concierge & Receptionist

H&R Block, Inc.; North Mankato (MN); On-site; USD 16,000 - 37,000; Full time

Benefits offered by this job

Medical coverage

401(k) plan

Employee assistance program

Fitness programs

Associate discounts

Travel insurance

Tax prep benefits

Job summary

H&R Block, Inc. invites you to join as a seasonal Client Service Professional / Receptionist in Minnesota. You will greet clients, manage scheduling, check-in, and support daily office operations alongside a team of tax professionals, serving as the welcoming face of the office.

This in-person role offers hands-on training and potential growth into tax preparation or office leadership. You must be available to work evenings and weekends during tax season, with proficiency in basic computer tools

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Solid organizational skills and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake including scanning documents.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Attention to detail

Basic computer skills (Office/Teams)

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. invites you to join as a seasonal Client Service Professional / Receptionist in Minnesota. You will greet clients, manage scheduling, check-in, and support daily office operations alongside a team of tax professionals, serving as the welcoming face of the office.

This in-person role offers hands-on training and potential growth into tax preparation or office leadership. You must be available to work evenings and weekends during tax season, with proficiency in basic computer tools