Seasonal Client Concierge & Front Desk Reception

H&R Block, Inc.; Minneapolis (MN); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Minneapolis, Minnesota. You will greet clients, manage scheduling, support daily office operations, and collaborate with tax professionals.

This in-person role offers training and a path into tax prep or office leadership. You will handle check-ins, document intake, maintain a tidy office, and ensure a professional client experience. Strong communication, multitasking, and discretion are essential.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with team members and serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Detail-oriented

Customer service

Office software

Scheduling coordination

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Minneapolis, Minnesota. You will greet clients, manage scheduling, support daily office operations, and collaborate with tax professionals.

This in-person role offers training and a path into tax prep or office leadership. You will handle check-ins, document intake, maintain a tidy office, and ensure a professional client experience. Strong communication, multitasking, and discretion are essential.