Seasonal Client Concierge & Receptionist (In-Office)

H&R Block, Inc.; Redwood Falls (MN); On-site; USD 16,000 - 37,000; Full time

Job summary

H&R Block, Inc. in Minnesota is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role offers training and a path into tax preparation or office leadership, working with a team of tax professionals.

The position emphasizes a welcoming front-desk presence, strong customer service, and confidentiality, with tax-season flexibility and a focus on smooth daily operations.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and verbal/written communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members for seamless operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication

Multitasking

Attention to detail

Microsoft Office

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Minnesota is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role offers training and a path into tax preparation or office leadership, working with a team of tax professionals.

The position emphasizes a welcoming front-desk presence, strong customer service, and confidentiality, with tax-season flexibility and a focus on smooth daily operations.