Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Monroe (WA); On-site; USD 24,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Monroe, WA. The role focuses on greeting clients, scheduling, check-in, and supporting daily operations in person during tax season.

The position requires strong interpersonal and communication skills, the ability to multitask, and availability for evenings and weekends. Prior experience in hospitality or customer service is a plus, and the role offers an entry path into tax

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams) and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document organization.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals and team members for smooth operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Scheduling

Customer service

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Monroe, WA. The role focuses on greeting clients, scheduling, check-in, and supporting daily operations in person during tax season.

The position requires strong interpersonal and communication skills, the ability to multitask, and availability for evenings and weekends. Prior experience in hospitality or customer service is a plus, and the role offers an entry path into tax