Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Woodinville (WA); On-site; USD 24,000 - 37,000; Full time

Job summary

H&R Block in Woodinville, WA invites applications for a seasonal Client Service Professional / Receptionist. You will greet clients, manage scheduling, and support daily office operations as the friendly face of the office.

The role offers in-person teamwork with tax professionals, opportunities to learn tax prep pathways, and a chance to advance into leadership during tax season. Must be available evenings and weekends.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; able to collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Multitasking

Attention to detail

Microsoft Office

Customer service

Education

High school diploma/GED

Tools

Microsoft Office

Job description

H&R Block in Woodinville, WA invites applications for a seasonal Client Service Professional / Receptionist. You will greet clients, manage scheduling, and support daily office operations as the friendly face of the office.

The role offers in-person teamwork with tax professionals, opportunities to learn tax prep pathways, and a chance to advance into leadership during tax season. Must be available evenings and weekends.