Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Huntsville (AL); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block in Huntsville, AL seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office and manage client scheduling. You’ll support daily operations and collaborate with tax professionals in person during tax season.

Ideal candidates have prior client-facing experience, strong communication, multitasking ability, and comfort with basic Office tools. Evening and weekend availability is preferred.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Multitasking

Interpersonal communication

Office administration

Scheduling

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block in Huntsville, AL seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office and manage client scheduling. You’ll support daily operations and collaborate with tax professionals in person during tax season.

Ideal candidates have prior client-facing experience, strong communication, multitasking ability, and comfort with basic Office tools. Evening and weekend availability is preferred.