Seasonal Client Concierge & Front Desk

H&R Block, Inc.; Shoreline (WA); On-site; USD 24,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. This in-person role involves greeting clients, scheduling, and assisting tax professionals to ensure a smooth office day.

You will handle check-in, document intake, and maintain a professional, organized office environment. Availability to work evenings and weekends during tax season is required to support busy periods.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills and attention to detail.
• Proficiency with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and discretion.

Skills

Customer service

Communication

Multitasking

Organization

Microsoft Office

Scheduling systems

Evenings/weekends availability

Education

High school diploma

Tools

Microsoft Office

Microsoft Teams

Scheduling software

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. This in-person role involves greeting clients, scheduling, and assisting tax professionals to ensure a smooth office day.

You will handle check-in, document intake, and maintain a professional, organized office environment. Availability to work evenings and weekends during tax season is required to support busy periods.