Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Highland (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Benefits

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Highland, IN. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals.

The role offers in-person work with training to grow into tax preparation or leadership. Strong communication and multitasking skills are essential, including availability for tax season evenings and weekends.

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team and clients.
• Ability to multitask and manage priorities.
• Detail-oriented with follow-through.
• Proficient with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including document scanning.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Organization

Tech literacy

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Highland, IN. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals.

The role offers in-person work with training to grow into tax preparation or leadership. Strong communication and multitasking skills are essential, including availability for tax season evenings and weekends.