Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Griffith (IN); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage scheduling, assist with daily office operations, and coordinate with tax professionals in a hands-on role on-site during tax season.

Ideal candidates bring client-focused experience, strong communication and multitasking abilities, and availability for evenings and weekends. This role offers in-person work and opportunities for growth within the tax practice.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities during the day.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression for the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Customer service

Multitasking

Communication

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage scheduling, assist with daily office operations, and coordinate with tax professionals in a hands-on role on-site during tax season.

Ideal candidates bring client-focused experience, strong communication and multitasking abilities, and availability for evenings and weekends. This role offers in-person work and opportunities for growth within the tax practice.