Seasonal Front Desk & Client Services Specialist

H&R Block, Inc.; Huntington (IN); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to serve as the welcoming face of the office in Huntington, IN. You will greet clients, handle check-in, manage schedules, and support daily operations alongside tax professionals.

In this in-person role, you’ll help match clients with the right tax expert, maintain organization, and ensure a professional, confidential experience. Evening and weekend availability during tax season is required.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to engage clients professionally.
• Ability to multitask and manage priorities throughout the day.
• Excellent organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Interpersonal skills

Multitasking

Organizational skills

Scheduling systems

Evenings/weekends availability

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to serve as the welcoming face of the office in Huntington, IN. You will greet clients, handle check-in, manage schedules, and support daily operations alongside tax professionals.

In this in-person role, you’ll help match clients with the right tax expert, maintain organization, and ensure a professional, confidential experience. Evening and weekend availability during tax season is required.