Tax Season Front Desk Pro & Client Concierge

H&R Block, Inc.; Hobart (IN); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations in person at our Indiana location.

This role offers training and a pathway into tax preparation or office leadership, with evenings and weekends required during tax season. Join a collaborative team focused on professional client experiences.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, match clients with the right professional.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness for a smooth experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication

Multitasking

Attention to detail

Office software

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations in person at our Indiana location.

This role offers training and a pathway into tax preparation or office leadership, with evenings and weekends required during tax season. Join a collaborative team focused on professional client experiences.