Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Hammond (IN); On-site; USD 26,000 - 36,000; Full time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Hammond, IN. You will manage client check-in, scheduling, and daily front-desk operations alongside tax professionals.

This in-person role requires strong interpersonal skills, the ability to multitask, and availability to work evenings and weekends during tax season. Training and support are provided to develop beyond the receptionist duties.

Qualifications

• Experience in fast-paced, client-centric roles.
• Excellent client service and communication.
• Able to multitask and manage priorities.
• Detail-oriented with strong follow-through.
• Proficient with basic computer tools.

Responsibilities

• Greet clients and provide a professional first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage check-in and intake, scan and organize documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals and team members.
• Handle confidential client information with discretion.

Skills

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Computer literacy

Education

High school diploma

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Hammond, IN. You will manage client check-in, scheduling, and daily front-desk operations alongside tax professionals.

This in-person role requires strong interpersonal skills, the ability to multitask, and availability to work evenings and weekends during tax season. Training and support are provided to develop beyond the receptionist duties.