Seasonal Client Service & Front Desk Coordinator

H&R Block, Inc.; New Haven (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block, Inc. in Indiana is hiring a seasonal Client Service Professional/Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with a team of tax professionals, assisting with check-in, document handling, and client intake.

This role emphasizes confidentiality, professionalism, and a willingness to learn toward tax preparation or leadership opportunities, with evenings and weekend availability during tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills and attention to detail.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Education

High school diploma or GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. in Indiana is hiring a seasonal Client Service Professional/Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with a team of tax professionals, assisting with check-in, document handling, and client intake.

This role emphasizes confidentiality, professionalism, and a willingness to learn toward tax preparation or leadership opportunities, with evenings and weekend availability during tax season.