Seasonal Client Concierge & Front Desk Receptionist

H&R Block, Inc.; Hammonton (NJ); On-site; USD 22,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. In this in-person role, you will greet clients, manage scheduling, handle check-ins, and support daily operations alongside tax professionals.

Ideal candidates have strong interpersonal skills, experience in fast‑paced, client‑facing environments, and the ability to work evenings and weekends during tax season. Previous hospitality or customer service experience is a plus.

Qualifications

• Experience in fast-paced, client-centric environments.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication

Multitasking

Organization

Attention to detail

Computer literacy

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. In this in-person role, you will greet clients, manage scheduling, handle check-ins, and support daily operations alongside tax professionals.

Ideal candidates have strong interpersonal skills, experience in fast‑paced, client‑facing environments, and the ability to work evenings and weekends during tax season. Previous hospitality or customer service experience is a plus.