Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Fountain (CO); On-site; USD 21,000 - 37,000; Part time

Job summary

H&R Block is seeking a Client Service Professional / Receptionist to warmly welcome clients, manage scheduling, and support daily office operations in person during tax season. You will pair clients with the right tax professional and help maintain a professional front-desk environment.

The role emphasizes strong interpersonal skills, multitasking, and discretion when handling sensitive client information, with opportunities to grow into tax preparation or office leadership as training is

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Job description

H&R Block is seeking a Client Service Professional / Receptionist to warmly welcome clients, manage scheduling, and support daily office operations in person during tax season. You will pair clients with the right tax professional and help maintain a professional front-desk environment.

The role emphasizes strong interpersonal skills, multitasking, and discretion when handling sensitive client information, with opportunities to grow into tax preparation or office leadership as training is