Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Egg Harbor Township (NJ); On-site; USD 22,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and coordinate daily office operations. You will schedule appointments, guide clients to the right tax professionals, and maintain a tidy, professional front desk.

This in-person role offers training and potential growth into tax preparation or leadership. The position requires strong communication, multitasking, and confidentiality when handling client information, with availability for

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and prioritize.
• Detail-oriented with follow-through.
• Comfort with basic computer programs (Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal skills

Multitasking

Attention to detail

Office software

Education

High school diploma / GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and coordinate daily office operations. You will schedule appointments, guide clients to the right tax professionals, and maintain a tidy, professional front desk.

This in-person role offers training and potential growth into tax preparation or leadership. The position requires strong communication, multitasking, and confidentiality when handling client information, with availability for