Seasonal Front Desk Agent: Memorable Guest Experiences

Cedar Point; Avon (OH); Sur place; USD 16 000 - 23 000; Plein temps

Résumé du poste

Join Cedar Point at Sawmill Creek Resort as a Seasonal Front Desk Agent. You will check guests in and out, answer questions, handle charges, and operate the hotel Property Management System to ensure smooth guest experiences.

Requirements include being 18+ and available for nights, weekends, and holidays. The role offers hourly compensation of $14.25, with duties across front desk and guest services during the season.

Qualifications

• Must be at least 18 years of age.
• Ability to bend, crouch, and stoop, push cart weighing up to 50 lbs., and use cleaning chemicals.
• Ability to provide exceptional guest service.
• Ability to work nights, weekends, and holiday periods to meet business needs.
• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law

Responsabilités

• Check guests in and out of Sawmill Creek and answer any guest questions or concerns throughout their stay.
• Answer guest questions in person and on the phone.
• Collect and record all charges as well as perform general office procedures.
• Learn and utilize the hotel Property Management System.

Description du poste

Join Cedar Point at Sawmill Creek Resort as a Seasonal Front Desk Agent. You will check guests in and out, answer questions, handle charges, and operate the hotel Property Management System to ensure smooth guest experiences.

Requirements include being 18+ and available for nights, weekends, and holidays. The role offers hourly compensation of $14.25, with duties across front desk and guest services during the season.