Seasonal Front Desk Agent: Create Guest Experiences

Cedar Point; Norwalk (OH); On-site; USD 16,000 - 23,000; Full time

Job summary

Cedar Point is seeking a Seasonal Front Desk Agent for Sawmill Creek Resort. You will provide exceptional guest service, check guests in/out, handle charges, and utilize the Property Management System. This role requires 18+ and availability for evenings, weekends, and holidays.

Join our world-class team and help create memorable experiences for guests while developing professional hospitality skills in a vibrant resort setting.

Qualifications

• Must be at least 18 years of age.
• Ability to bend, crouch, and stoop, push up to 50 lbs.
• Ability to provide exceptional guest service.
• Ability to work nights, weekends, and holiday periods.

Responsibilities

• Check guests in and out of Sawmill Creek and answer questions during stay.
• Answer guest questions in person and on the phone.
• Collect and record all charges and perform general office procedures.
• Learn and utilize the hotel Property Management System.
• Make guests happy by delivering amazing experiences and memories.
• Interact with people of all ages and backgrounds.

Skills

Guest service

Communication

Multitasking

Problem solving

Tools

Property Management System

Job description

Cedar Point is seeking a Seasonal Front Desk Agent for Sawmill Creek Resort. You will provide exceptional guest service, check guests in/out, handle charges, and utilize the Property Management System. This role requires 18+ and availability for evenings, weekends, and holidays.

Join our world-class team and help create memorable experiences for guests while developing professional hospitality skills in a vibrant resort setting.