Front Desk Agent: Elevate Guest Experience at Resort

Cedar Point; Amherst (OH); Sur place; USD 19 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Paid training and free uniforms

Free admission to Cedar Point and all¹

Free tickets and discounts to local.at

Free tickets for family and friends

20% discounts on food and merchandise

Employee-only ride nights, game nights

Free food events

Résumé du poste

Cedar Point is hiring a Year-Round Front Desk Agent at Sawmill Creek Resort. You will greet guests, handle check-in/check-out, process payments, sell Cedar Point tickets and add-ons, and answer questions in person or by phone.

We offer paid training, free uniforms, free admission to Cedar Point and other properties, and discounts on food and merch. This role is part-time, year-round, with a starting pay of $16.00 per hour.

Qualifications

• Charismatic attitude.
• Ability to learn and use the hotel Property Management System (Opera).
• Ability to work days, nights, weekends, and holidays to meet business needs.
• Ability to stand for long periods of time.
• Ability to pass a mandatory drug test, per Company Policy, unless prohibited by state or provincial law.
• Ability to pass a background check, if 18 years of age or older.

Responsabilités

• Ability to maintain guest information, including credit card information, in a secure and confidential manner.
• Ability to check guests into and out of the hotel, sell tickets, and answer guest questions.
• Ability to solve guest related concerns in a positive and professional manner.
• Maintain open communication with other shifts and the Front Office Manager.
• Provide guest service according to Cedar Fair standards when serving the guest or working with subordinates.
• Maintain cleanliness and safety in assigned work area and perform all duties in compliance with Cedar Fair Safety Guidelines.
• Meet Cedar Fair's attendance requirements.

Connaissances

Charismatic attitude

Outils

Opera PMS

Description du poste

Cedar Point is hiring a Year-Round Front Desk Agent at Sawmill Creek Resort. You will greet guests, handle check-in/check-out, process payments, sell Cedar Point tickets and add-ons, and answer questions in person or by phone.

We offer paid training, free uniforms, free admission to Cedar Point and other properties, and discounts on food and merch. This role is part-time, year-round, with a starting pay of $16.00 per hour.