Seasonal Front Desk Agent - Delight Guests

Cedar Point; Amherst (OH); On-site; USD 16,000 - 23,000; Part time

Job summary

Cedar Point is hiring a Seasonal Front Desk Agent at Sawmill Creek Resort to deliver exceptional service to guests and manage registrations. You will check guests in and out, answer questions, record charges, and use the Property Management System.

The role requires friendly communication and a readiness to assist guests during their stay. Responsibilities include greeting guests, handling inquiries by phone or in person, and ensuring a smooth check-in experience while maintaining accuracy and

Qualifications

• Must be at least 18 years old.
• Ability to bend, crouch, stoop and lift up to 50 lbs.
• Capable of passing a drug test and background check.

Responsibilities

• Check guests in and out and answer questions during stay.
• Answer guest questions in person and on the phone.
• Record charges and perform general office tasks.
• Learn and use the hotel Property Management System.
• Deliver exceptional guest service and create memorable experiences.
• Interact with guests of all ages and backgrounds.

Skills

Guest service

Communication

Availability

Job description

Cedar Point is hiring a Seasonal Front Desk Agent at Sawmill Creek Resort to deliver exceptional service to guests and manage registrations. You will check guests in and out, answer questions, record charges, and use the Property Management System.

The role requires friendly communication and a readiness to assist guests during their stay. Responsibilities include greeting guests, handling inquiries by phone or in person, and ensuring a smooth check-in experience while maintaining accuracy and