Resort Front Desk Pro — Guest Experience & Tickets

Cedar Point; Norwalk (OH); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Paid training and FREE uniforms!

FREE Admission to Cedar Point and our

Job summary

Cedar Point is hiring a Year-Round Front Desk Agent at Sawmill Creek Resort to deliver exceptional guest service, assist with check-in/check-out, and sell park tickets and add-ons. The role emphasizes quick problem solving, friendly communication, and accurate handling of payments.

The position is part-time year-round with a starting wage of $16.00/hour for ages 18+. Perks include free uniforms, free admission to Cedar Point properties, and employee discounts.

Qualifications

• Charismatic attitude and positive guest interaction.

Responsibilities

• Assist guests with check-in and check-out and sell tickets/add-ons.
• Maintain guest information securely and confidentially.
• Answer questions in person and over the phone with courtesy.
• Coordinate with Front Office Manager and other shifts.
• Provide guest service per Cedar Point standards and safety guidelines.
• Maintain cleanliness and safety in the assigned work area.

Skills

Charismatic attitude

Guest service oriented

Stand for long periods

Team coordination

Background check + drug test

Tools

Opera PMS

Job description

Cedar Point is hiring a Year-Round Front Desk Agent at Sawmill Creek Resort to deliver exceptional guest service, assist with check-in/check-out, and sell park tickets and add-ons. The role emphasizes quick problem solving, friendly communication, and accurate handling of payments.

The position is part-time year-round with a starting wage of $16.00/hour for ages 18+. Perks include free uniforms, free admission to Cedar Point properties, and employee discounts.