Seasonal Front Desk Agent — Create Memorable Guest Experiences

Cedar Point; Fremont (OH); On-site; USD 16,000 - 23,000; Part time

Job summary

Cedar Point's Sawmill Creek Resort is seeking a Seasonal Front Desk Agent to deliver exceptional guest service, handle check-ins/outs, answer questions, and manage charges using the hotel PMS. Join a world-class team and help guests create memorable experiences while working in a fun, resort environment.

Requirements include being 18+, ability to bend, crouch and lift up to 50 lbs, and the ability to work nights, weekends, and holiday periods.

Qualifications

• Must be at least 18 years of age.
• Ability to bend, crouch, and stoop, push cart up to 50 lbs, and use cleaning chemicals.
• Ability to provide exceptional guest service.
• Ability to work nights, weekends, and holiday periods to meet business needs.
• Ability to pass a drug test, per Company policy, unless prohibited by law.
• Ability to pass a background check, if 18 years or older, per Company policy, unless prohibited by law.

Responsibilities

• Check guests in and out of Sawmill Creek and answer any guest questions or concerns throughout their stay.
• Answer guest questions in person and on the phone.
• Collect and record all charges as well as perform general office procedures.
• Learn and utilize the hotel Property Management System.

Skills

Guest service

Communication

Teamwork

Job description

Cedar Point's Sawmill Creek Resort is seeking a Seasonal Front Desk Agent to deliver exceptional guest service, handle check-ins/outs, answer questions, and manage charges using the hotel PMS. Join a world-class team and help guests create memorable experiences while working in a fun, resort environment.

Requirements include being 18+, ability to bend, crouch and lift up to 50 lbs, and the ability to work nights, weekends, and holiday periods.