Resort Front Desk Agent - Year-Round Guest Services

Cedar Point; Fremont (OH); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Paid training

FREE uniforms

FREE Admission to Cedar Point and our

FREE tickets and discounts to local

FREE tickets for family and friends

20% discounts on food and merchandise

Employee-only ride nights, game nights

Job summary

Cedar Point in Ohio seeks a Year-Round Front Desk Agent for Sawmill Creek Resort to deliver exceptional guest service at check-in/check-out, ticket sales, and inquiries. You will learn and operate the Opera PMS to manage reservations and guest data, while representing Cedar Point standards and guest-first hospitality.

The role is part-time, year-round with an hourly wage of $16.00, and includes perks such as free uniforms, free admission to Cedar Point properties, and employee discounts.

Qualifications

• Charismatic attitude suitable for guest-facing roles.
• Ability to learn and use Opera Property Management System.
• Willingness to work days, nights, weekends and holidays.
• Ability to stand for long periods.
• Pass a mandatory or random drug test; background check if 18+.

Responsibilities

• Check guests in and out, sell tickets and answer questions.
• Maintain guest information securely.
• Provide service per Cedar Fair standards.
• Maintain cleanliness and safety in the Front Desk area.
• Communicate with other shifts and Front Office Manager.

Skills

Guest service mindset

Communication skills

Teamwork

Flexibility

Tools

Opera (PMS)

Job description

Cedar Point in Ohio seeks a Year-Round Front Desk Agent for Sawmill Creek Resort to deliver exceptional guest service at check-in/check-out, ticket sales, and inquiries. You will learn and operate the Opera PMS to manage reservations and guest data, while representing Cedar Point standards and guest-first hospitality.

The role is part-time, year-round with an hourly wage of $16.00, and includes perks such as free uniforms, free admission to Cedar Point properties, and employee discounts.