Seasonal Customer Experience & Fulfillment Associate

Macy's; Town of Yorktown (NY); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Merchandise discounts

401(k) match

Paid time off

Eight paid holidays

Health and wellness coverage

Resumo da oferta

Macy's is hiring an At Your Service Center Colleague to deliver a seamless, personalized shopping experience. You will support Buy Online Pickup In Store, returns, order pickups, and other duties while upholding Macy's service standards.

You will need strong multitasking, problem solving, and a customer-first mindset to thrive in a fast-paced environment with shifts including nights, weekends, and holidays. You'll help keep the store inviting and provide hospitality.

Qualificações

• Flexible availability including days, evenings, weekends, and holidays.
• Able to communicate effectively with customers and colleagues.
• Understand employment policies and safety rules in English.
• Proficient at using electronic devices and handling transactions.
• Willing to meet daily sales goals and promote loyalty benefits.

Responsabilidades

• Assist customers with BOPS, returns, and order pickups.
• Maintain clean, organized At Your Service areas.
• Support teams by reviewing sales goals and learning about promotions.
• Provide genuine hospitality and build relationships.
• Reinforce loyalty program benefits at checkout.

Conhecimentos

Customer service

Communication

Teamwork

Multitasking

Problem solving

Ferramentas

POS system

Cash register

Descrição da oferta de emprego

Macy's is hiring an At Your Service Center Colleague to deliver a seamless, personalized shopping experience. You will support Buy Online Pickup In Store, returns, order pickups, and other duties while upholding Macy's service standards.

You will need strong multitasking, problem solving, and a customer-first mindset to thrive in a fast-paced environment with shifts including nights, weekends, and holidays. You'll help keep the store inviting and provide hospitality.