Seasonal At Your Service Associate - Flexible Hours

Macy's; Lexington (KY); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an At Your Service Center Colleague to help deliver a seamless, personalized shopping experience. You will support Buy Online Pickup In Store, returns, order pickups, and other tasks while upholding Macy's service standards.

This role emphasizes multitasking, problem solving, and a customer-first mindset, with shifts including nights, weekends, and holidays. You’ll help keep the store welcoming and organized so every customer feels valued from the moment they walk in.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Clear communication with customers, coworkers and supervisors.
• Read and understand policies in English.
• Prompt, sound decisions in real time to help customers.
• Collaborate effectively with colleagues and customers.

Responsibilities

• Welcome customers with hospitality and help ensure the pickup experience is smooth.
• Assist with Buy Online Pickup In Store, returns, and transactions in systems.
• Keep pickup, return and collection areas organized and clean.
• Promote Loyalty benefits and ensure customers have what they need.

Skills

Customer service

Communication

Teamwork

Multitasking

Job description

Macy's is seeking an At Your Service Center Colleague to help deliver a seamless, personalized shopping experience. You will support Buy Online Pickup In Store, returns, order pickups, and other tasks while upholding Macy's service standards.

This role emphasizes multitasking, problem solving, and a customer-first mindset, with shifts including nights, weekends, and holidays. You’ll help keep the store welcoming and organized so every customer feels valued from the moment they walk in.