Seasonal At Your Service Associate - Customer-Focused

Macy's; Temecula (CA); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Holidays

Employee Assistance Program

Job summary

Macy's is seeking an At Your Service Center Colleague to deliver a seamless shopping experience, including BOPS, returns, and order pickups. You will engage customers with hospitality, support sales goals, and keep the store space inviting.

This role emphasizes multitasking, problem solving, and teamwork in a fast-paced environment, with shifts including nights, weekends, and holidays.

Qualifications

• Ability to provide friendly, personalized service to customers.
• Comfortable working with teams and meeting sales goals.
• Ability to use store systems for transactions and returns.

Responsibilities

• Assist with Buy Online Pickup In Store (BOPS) and returns.
• Support cashier duties and maintain clean, inviting spaces.
• Engage customers with genuine hospitality and loyalty benefits.
• Help ensure accurate transactions and curbside pickup flow.

Skills

Customer service

Multitasking

Communication

Teamwork

Problem solving

Flexibility

Sales goals

Credit accounts

Tools

POS system

Cash register

Job description

Macy's is seeking an At Your Service Center Colleague to deliver a seamless shopping experience, including BOPS, returns, and order pickups. You will engage customers with hospitality, support sales goals, and keep the store space inviting.

This role emphasizes multitasking, problem solving, and teamwork in a fast-paced environment, with shifts including nights, weekends, and holidays.