Seasonal Retail Associate: Fast-Paced Customer Experience

Macy's; Henderson (NV); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an At Your Service Center Colleague to deliver a seamless shopping experience. You will support BOPS, returns, order pickups, and tasks while upholding Macy's service standards.

This role emphasizes multitasking, problem-solving, and a customer-first mindset, including nights, weekends, and holidays. You will help keep spaces welcoming, clean, and organized for every customer.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Ability to read and understand employment policies and safety rules in English.
• Excellent customer service mindset and teamwork.

Responsibilities

• Greet customers with warmth and hospitality and assist with BOPS, returns, and in-store pickup.
• Proficient in checkout processes and system transactions.
• Keep pickup and return areas organized and clean to ensure a friction-free experience.
• Promote loyalty benefits and guide customers through services like curbside pickup.
• Provide supportive teamwork and honest communication to improve store results.
• Strive to meet daily sales goals and deliver memorable shopping experiences.

Skills

Customer service

Communication

Multitasking

Problem solving

Attention to detail

Cash handling

Tools

POS systems

Handheld devices

Job description

Macy's is seeking an At Your Service Center Colleague to deliver a seamless shopping experience. You will support BOPS, returns, order pickups, and tasks while upholding Macy's service standards.

This role emphasizes multitasking, problem-solving, and a customer-first mindset, including nights, weekends, and holidays. You will help keep spaces welcoming, clean, and organized for every customer.