Seasonal Customer Experience Associate

Nordstrom; Florida; On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount

Job summary

Nordstrom in Florida is seeking a customer-focused team member to provide friendly service, process transactions, and support order pickup. You will mentor new hires on the register, resolve returns, and work with teammates to ensure a seamless customer experience.

The role emphasizes trust-building with customers and colleagues, strong communication, and the ability to adapt to evenings and weekends as business needs require.

Qualifications

• Excellent customer service and relationship-building skills.
• Clear communication and interpersonal abilities.
• Ability to train and deliver POS/register training to new hires.

Responsibilities

• Deliver friendly service and assist customers from start to finish.
• Resolve returns and support order pickup inquiries.
• Process transactions accurately using POS and store systems.
• Mentor new employees on the register.
• Protect customer information and privacy.

Skills

Customer service

POS training

Communication

Multitasking

Relationship building

Tech proficiency

Tools

Windows

iOS

Android

Job description

Nordstrom in Florida is seeking a customer-focused team member to provide friendly service, process transactions, and support order pickup. You will mentor new hires on the register, resolve returns, and work with teammates to ensure a seamless customer experience.

The role emphasizes trust-building with customers and colleagues, strong communication, and the ability to adapt to evenings and weekends as business needs require.