Seasonal Customer Care & Inside Sales Pro

DCC Propane, LLC; Dunn (NC); Vor Ort; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Medical benefits

401(k) retirement plan with company"s"

Paid Time Off plus holidays

Zusammenfassung

DCC Propane, LLC seeks a customer-focused professional to support our service team and act as a liaison with customers. The role emphasizes inside sales, accurate data handling, and timely processing of transactions in a fast-paced environment.

The candidate will handle billing inquiries, process payments, and maintain records, while ensuring safety and service quality. Local travel is involved, and a strong work ethic is required.

Qualifikationen

• High school diploma or GED is required.
• Minimum of 3 years of experience in an office environment preferred.
• Customer service or inside sales experience preferred.

Aufgaben

• Provide exceptional customer service through phone and personal contact.
• Resolve or elevate customer inquiries and/or complaints as needed.
• Process counter transactions.
• Document and update customer records based upon the interactions.
• Process payments and maintain customer accounts.
• Assist with light collections or handle billing inquiries as assigned.
• Strong data entry skills and attention to detail needed.
• Must be able to work well in a fast-paced environment.
• Provide resolution to gas and/or water service needs of customers.
• Determine that service requests are within the scope of work performed by Company.
• Maintain and manage parts inventory.
• Ensure all paperwork is complete and accurately submitted in a timely manner.
• Take responsibility regarding all aspects of daily tasks and actions.
• Maintain professionalism, integrity, security, image and confidentiality of information and records as required by the position.
• Attend all safety meetings, training and/or in-services.
• Regular attendance at the worksite is required.

Kenntnisse

Customer service

Inside sales

Phone skills

MS Office

Data entry

Ausbildung

High school diploma / GED

Tools

MS Office

Jobbeschreibung

DCC Propane, LLC seeks a customer-focused professional to support our service team and act as a liaison with customers. The role emphasizes inside sales, accurate data handling, and timely processing of transactions in a fast-paced environment.

The candidate will handle billing inquiries, process payments, and maintain records, while ensuring safety and service quality. Local travel is involved, and a strong work ethic is required.