Customer Care & Inside Sales Specialist

DCC Propane, LLC; Purdin (MO); Vor Ort; USD 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Medical, Vision, and Dental plans

401(k) with company match

Paid time off + holidays

Zusammenfassung

DCC Propane, LLC is hiring a customer service representative in Missouri to provide outstanding service and act as the liaison between customers and the service team.

You will handle inquiries, process transactions, maintain records, and support billing as needed while working in a fast-paced office environment. Local travel is expected, with a strong focus on safety and customer satisfaction.

Qualifikationen

• High school diploma or GED is required.
• Minimum of 3 years of experience in an office environment preferred.
• Customer service or inside sales experience preferred.

Aufgaben

• Provide exceptional customer service through phone and personal contact.
• Resolve or escape customer inquiries and/or complaints as needed.
• Process counter transactions
• Document and update customer records based upon the interactions.
• Process payments and maintain customer accounts.
• Assist with light collections or handle billing inquiries as assigned.
• Strong data entry skills and attention to detail needed.
• Must be able to work well in a fast-paced environment.
• Provide resolution to gas and /or water service needs of customers.
• Maintain and manage parts inventory.
• Ensure all paperwork is complete and accurately submitted in a timely manner.
• Attend safety meetings and regular attendance.

Kenntnisse

Customer service

Organizational skills

Phone skills

MS Office

Independent time management

Reliability

Follow directions

Under pressure

Collaboration with leadership

Customer safety commitment

Professional representation

Ausbildung

High school diploma / GED

Tools

MS Office

Jobbeschreibung

DCC Propane, LLC is hiring a customer service representative in Missouri to provide outstanding service and act as the liaison between customers and the service team.

You will handle inquiries, process transactions, maintain records, and support billing as needed while working in a fast-paced office environment. Local travel is expected, with a strong focus on safety and customer satisfaction.