Seasonal Customer Service & Inside Sales Pro

DCC Propane, LLC; Fairbury (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Vision, and Dental plans

401(k) retirement plan with company 
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Paid Time Off and holidays

Job summary

DCC Propane, LLC is seeking a customer-focused individual to provide exemplary service and act as the primary liaison between customers and the service team. You will handle inquiries, process transactions, and assist with billing while supporting invoicing and collections.

Responsibilities include maintaining records, managing parts inventory, and ensuring timely completion of paperwork in a fast-paced environment. This role requires local travel and adherence to safety standards.

Qualifications

• Excellent customer service skills and ability to build rapport.
• Strong organizational and communication skills.
• Good phone skills and computer literacy (MS Office).
• Ability to work independently and manage time effectively.
• Dependable with a stable work history.
• Able to follow verbal and written directions.

Responsibilities

• Provide exceptional customer service through phone and personal contact.
• Resolve or elevate customer inquiries and/or complaints as needed.
• Process counter transactions
• Document and update customer records based upon the interactions.
• Process payments and maintain customer accounts.
• Assist with light collections or billing inquiries.
• Maintain and manage parts inventory.
• Attend safety meetings and training.
• Regular attendance at the worksite is required.

Skills

Customer service

Phone skills

Data entry

Time management

Communication

Dependable

Team collaboration

Independent work

Education

High school diploma / GED

Tools

MS Office

Job description

DCC Propane, LLC is seeking a customer-focused individual to provide exemplary service and act as the primary liaison between customers and the service team. You will handle inquiries, process transactions, and assist with billing while supporting invoicing and collections.

Responsibilities include maintaining records, managing parts inventory, and ensuring timely completion of paperwork in a fast-paced environment. This role requires local travel and adherence to safety standards.