Customer Care & Inside Sales Specialist

DCC Propane, LLC; Topeka (KS); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical, Vision, and Dental plans

401(k) plan with company match

Paid Time Off plus holidays

Job summary

DCC Propane, LLC, a division of DCC plc, seeks a customer service-oriented inside sales liaison to provide product and service information with confidence and professionalism. The role supports the service team, handles counter transactions, processes payments, and maintains customer records in a fast-paced environment.

The position requires strong data entry, organizational and communication skills, and a commitment to safety and confidentiality.

Qualifications

• High school diploma or GED required.
• Minimum of 3 years of experience in an office environment preferred.
• Customer service or inside sales experience preferred.

Responsibilities

• Provide exceptional customer service via phone and in person.
• Resolve or upsell customer inquiries and complaints as needed.
• Process counter transactions and update customer records.
• Process payments and maintain customer accounts.
• Assist with light collections or billing inquiries as assigned.
• Maintain accuracy in data entry and paperwork.

Skills

Customer service

Phone skills

MS Office

Time management

Dependable

Written/verbal directives

Education

High school diploma / GED

Tools

MS Office

Job description

DCC Propane, LLC, a division of DCC plc, seeks a customer service-oriented inside sales liaison to provide product and service information with confidence and professionalism. The role supports the service team, handles counter transactions, processes payments, and maintains customer records in a fast-paced environment.

The position requires strong data entry, organizational and communication skills, and a commitment to safety and confidentiality.