Seasonal Client Services Specialist (Receptionist)

H&R Block, Inc.

Richfield (MN)

On-site

USD 16,000 - 37,000

Full time

2 days ago

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Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in a Minnesota office. You will greet clients, manage check-ins, schedule appointments, and connect clients with the right tax professionals.

The role emphasizes confidentiality and teamwork, with evenings and weekend hours during tax season. This in-person position offers a stepping stone into tax preparation or office leadership, with training and support to

Qualifications

Experience in a fast-paced, client-centric environment.
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Strong interpersonal and communication skills.
Ability to multitask and manage priorities throughout the day.
Organizational skills with attention to detail and follow-through.
Comfort with basic computer programs and scheduling systems.
Availability to work evenings and weekends during tax season.

Responsibilities

Greet clients warmly and create a welcoming first impression.
Answer calls, schedule appointments, and match clients with tax professionals.
Manage client check-in and intake processes, including scanning documents.
Maintain office organization and cleanliness to support a professional client experience.
Collaborate with tax professionals to ensure seamless daily operations.
Handle sensitive client information with confidentiality and care.