Seasonal Client Services Receptionist

H&R Block, Inc.; Aitkin (MN); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block, Inc. in Minnesota is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and help connect clients with the right tax professional.

You will schedule appointments and support clients in person, over the phone, or virtually, delivering a friendly, personalized experience. The role requires experience in a fast-paced customer service environment, strong multitasking and organizational skills, and proficiency with Microsoft Office.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task and stay organized.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the best-suited tax professional.
• Schedule clients according to their preferences.
• Assist in ensuring all client needs are met in person, over the phone or virtually.
• Maintain office cleanliness and organization with the team.

Skills

Customer service

Multitasking

Time management

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. in Minnesota is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and help connect clients with the right tax professional.

You will schedule appointments and support clients in person, over the phone, or virtually, delivering a friendly, personalized experience. The role requires experience in a fast-paced customer service environment, strong multitasking and organizational skills, and proficiency with Microsoft Office.