Seasonal Client Services Specialist

H&R Block, Inc.; Pleasantville (NJ); On-site; USD 22,000 - 37,000; Part time

Job summary

H&R Block, Inc. in Pleasantville, NJ is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals in an in-person role.

With training provided, this position can lead to opportunities in tax preparation or office leadership. Availability to work evenings and weekends during tax season is required, and you will handle confidential client

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills with team collaboration.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Proficiency with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office cleanliness and organization for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service focus

Interpersonal communication

Multitasking

Organizational skills

Computer skills (Office/Teams/sched.)

Evenings/weekends availability

Education

High school diploma or GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. in Pleasantville, NJ is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals in an in-person role.

With training provided, this position can lead to opportunities in tax preparation or office leadership. Availability to work evenings and weekends during tax season is required, and you will handle confidential client