Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Garfield (NJ); Presencial; USD 22.000 - 37.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in New Jersey. You will greet clients, manage scheduling, and support office operations with a team of tax professionals. This in-person role offers training and a pathway into tax preparation or leadership.

Ideal candidates have strong communication skills, multitasking ability, and attention to detail, with availability evenings/weekends during tax season.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (MS Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Client service

Multitasking

Communication

Scheduling

Office software

Educación

High school diploma/GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in New Jersey. You will greet clients, manage scheduling, and support office operations with a team of tax professionals. This in-person role offers training and a pathway into tax preparation or leadership.

Ideal candidates have strong communication skills, multitasking ability, and attention to detail, with availability evenings/weekends during tax season.