Seasonal Client Services Specialist

H&R Block, Inc.; Wall Township (NJ); On-site; USD 22,000 - 37,000; Part time

Job summary

H&R Block in Wall Township, NJ is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. This role offers hands-on exposure to tax professionals and can lead to advancement in tax preparation or office leadership.

Availability for evenings and weekends during tax season is required. The role emphasizes privacy, organization, and a professional client experience as part of a collaborative tax office team.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Multitasking

Communication

Organization

Microsoft Office

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Wall Township, NJ is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. This role offers hands-on exposure to tax professionals and can lead to advancement in tax preparation or office leadership.

Availability for evenings and weekends during tax season is required. The role emphasizes privacy, organization, and a professional client experience as part of a collaborative tax office team.