Seasonal Client Concierge & Office Support

H&R Block, Inc.; Tuckerton (NJ); Vor Ort; USD 22.000 - 37.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in New Jersey. You will greet clients, manage check-in, schedule appointments, and support daily office operations alongside tax professionals.

In this role, you will handle phone inquiries, coordinate with team members, and maintain a tidy, confidential environment during tax season. This entry‑level position offers training and a path into tax preparation or office leadership.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills and ability to collaborate with team members.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Client service

Communication

Multitasking

Organizational skills

Computer skills

Evenings/weekends availability

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in New Jersey. You will greet clients, manage check-in, schedule appointments, and support daily office operations alongside tax professionals.

In this role, you will handle phone inquiries, coordinate with team members, and maintain a tidy, confidential environment during tax season. This entry‑level position offers training and a path into tax preparation or office leadership.