Seasonal Client Service Receptionist - Tax Office

H&R Block, Inc.; Old Bridge (NJ); Sur place; USD 22 000 - 37 000; Temps partiel

Résumé du poste

H&R Block, Inc. in New Jersey seeks a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients and support daily office operations. You will greet clients, answer calls, schedule appointments, and match clients with the appropriate tax professional.

This in-person role requires evening and weekend availability during tax season and may lead to opportunities in tax preparation or office leadership.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Connaissances

Interpersonal communication

Multitasking

Organizational skills

Office software

Evening/weekend availability

Formation

High school diploma/GED

Outils

Microsoft Office

Microsoft Teams

Scheduling systems

Description du poste

H&R Block, Inc. in New Jersey seeks a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients and support daily office operations. You will greet clients, answer calls, schedule appointments, and match clients with the appropriate tax professional.

This in-person role requires evening and weekend availability during tax season and may lead to opportunities in tax preparation or office leadership.