Seasonal Client Services Specialist

H&R Block, Inc.; Carroll (IA); Sur place; USD 17 000 - 21 000; Temps partiel

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional.

You will contribute to a welcoming, organized office environment and help clients feel confident in their financial decisions. You'll multitask in a fast-paced setting, schedule appointments, ensure client needs are met in person or virtually, and support the team with general office duties.

Qualifications

• Experience in a fast-paced environment is required.
• Previous customer service experience is preferred.
• Strong time-management and organizational skills are essential.
• Proficient in Microsoft Office or similar software.

Responsabilités

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the appropriate tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain a clean and organized office with team members.
• Perform other duties as assigned.

Connaissances

Fast-paced environment

Customer service

Multitasking

Organization & time management

MS Office proficiency

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional.

You will contribute to a welcoming, organized office environment and help clients feel confident in their financial decisions. You'll multitask in a fast-paced setting, schedule appointments, ensure client needs are met in person or virtually, and support the team with general office duties.