Seasonal Client Service & Reception Specialist

H&R Block, Inc.; Yuba City (CA); On-site; USD 24,000 - 28,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional, contributing to a welcoming office experience.

In a fast-paced environment you’ll multitask across in-person, phone and virtual service, maintain organization, and support team members.

If you enjoy helping others, you’ll play a key role in delivering quality service and building client relationships that grow stronger each year.

Qualifications

• Experience in a fast-paced environment
• Customer service experience
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency with Microsoft Office

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Fast-paced environment

Customer service

Multitasking

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional, contributing to a welcoming office experience.

In a fast-paced environment you’ll multitask across in-person, phone and virtual service, maintain organization, and support team members.

If you enjoy helping others, you’ll play a key role in delivering quality service and building client relationships that grow stronger each year.