Seasonal Client Service Specialist

H&R Block, Inc.; Chino (CA); On-site; USD 23,000 - 26,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and match them with the right tax professional.

You will help schedule clients, ensure all needs are met in person, over the phone or virtually, and maintain an orderly office as part of a friendly team. This role offers tax-season exposure and customer service growth opportunities.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task and stay organized.
• Strong time-management and communication skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients as requested by them.
• Ensure client needs are met in person, over the phone or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

Time management

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and match them with the right tax professional.

You will help schedule clients, ensure all needs are met in person, over the phone or virtually, and maintain an orderly office as part of a friendly team. This role offers tax-season exposure and customer service growth opportunities.