Seasonal Client Service Specialist

H&R Block, Inc.; Buffalo (MO); In loco; USD 17.000 - 22.000; Part-time

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professional.

You will schedule appointments, ensure client needs are met across in-person, phone, or virtual channels, and maintain a clean, organized office environment in collaboration with the team. The role emphasizes delivering friendly service, multi-tasking in a fast-paced setting, and leveraging Microsoft Office to support daily operations.

Competenze

• Experience in a fast-paced environment.
• Customer service background.
• Ability to multi-task.
• Strong organizational and time-management skills.

Mansioni

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Assist to ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

Conoscenze

Customer service

Multi-tasking

Organizational skills

Time management

Microsoft Office

Formazione

High school diploma or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professional.

You will schedule appointments, ensure client needs are met across in-person, phone, or virtual channels, and maintain a clean, organized office environment in collaboration with the team. The role emphasizes delivering friendly service, multi-tasking in a fast-paced setting, and leveraging Microsoft Office to support daily operations.