Seasonal Client Service Specialist

H&R Block, Inc.; Buffalo (MO); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professional.

You will schedule appointments, ensure client needs are met across in-person, phone, or virtual channels, and maintain a clean, organized office environment in collaboration with the team. The role emphasizes delivering friendly service, multi-tasking in a fast-paced setting, and leveraging Microsoft Office to support daily operations.

Qualifications

• Experience in a fast-paced environment.
• Customer service background.
• Ability to multi-task.
• Strong organizational and time-management skills.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Assist to ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professional.

You will schedule appointments, ensure client needs are met across in-person, phone, or virtual channels, and maintain a clean, organized office environment in collaboration with the team. The role emphasizes delivering friendly service, multi-tasking in a fast-paced setting, and leveraging Microsoft Office to support daily operations.