Seasonal Client Service Specialist

H&R Block, Inc.; Greensboro (NC); Presencial; USD 17.000 - 22.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. You will schedule appointments, assist in-person and virtual clients, and help maintain a clean, organized office alongside a collaborative team.

This seasonal role emphasizes delivering warm client service, multi-tasking across channels, and supporting tax-season operations at multiple locations as needed.

Formación

• Experience in a fast-paced environment.
• Customer service experience required.
• Ability to multi-task effectively.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsabilidades

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Conocimientos

Fast-paced environment

Customer service

Multi-tasking

Time management

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. You will schedule appointments, assist in-person and virtual clients, and help maintain a clean, organized office alongside a collaborative team.

This seasonal role emphasizes delivering warm client service, multi-tasking across channels, and supporting tax-season operations at multiple locations as needed.