Seasonal Client Service Specialist

H&R Block, Inc.; Walterboro (SC); Presencial; USD 19.000 - 25.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer calls, and connect customers with the right tax professional.

You will manage scheduling and help ensure each client’s needs are met in person, on the phone, or virtually. You’ll work in a fast-paced, friendly environment, maintaining a tidy office and supporting team members with flexible duties as needed.

Formación

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsabilidades

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Conocimientos

Customer service

Multitasking

Time management

Organizational skills

Communication skills

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer calls, and connect customers with the right tax professional.

You will manage scheduling and help ensure each client’s needs are met in person, on the phone, or virtually. You’ll work in a fast-paced, friendly environment, maintaining a tidy office and supporting team members with flexible duties as needed.