Seasonal Client Services & Scheduling Specialist

H&R Block, Inc.; Larned (KS); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block in Kansas is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. You will help schedule appointments and ensure a welcoming, organized office experience.

The role emphasizes high-level customer service in a fast-paced environment, multitasking across front-desk duties, including maintaining clean and orderly workspaces and supporting team members as needed.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Microsoft Office

Phone etiquette

Scheduling

Education

High school diploma

Job description

H&R Block in Kansas is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. You will help schedule appointments and ensure a welcoming, organized office experience.

The role emphasizes high-level customer service in a fast-paced environment, multitasking across front-desk duties, including maintaining clean and orderly workspaces and supporting team members as needed.