In-Person Client Service & Front Desk Specialist

H&R Block, Inc.; Beloit (KS); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person at our Kansas office. You will coordinate with tax professionals and ensure a welcoming, organized client experience during tax season.

The role emphasizes confidentiality, teamwork, and professional communication, with evenings and weekend availability as needed to support busy tax periods.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for teamwork and client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, match clients with the right tax professional.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Customer service

Multitasking

Attention to detail

Communication

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Microsoft Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person at our Kansas office. You will coordinate with tax professionals and ensure a welcoming, organized client experience during tax season.

The role emphasizes confidentiality, teamwork, and professional communication, with evenings and weekend availability as needed to support busy tax periods.