Seasonal Client Services Receptionist — Warm Welcomes & Scheduling

H&R Block, Inc.; Bentonville (AR); On-site; USD 18,000 - 22,000; Full time

Job summary

H&R Block in Bentonville, AR is seeking a seasonal Client Service Professional/Receptionist to welcome clients, route them to the right tax professional, and arrange appointments to fit their preferences. You’ll work in a fast-paced environment, multitask across tasks, and help ensure every client leaves satisfied.

The role emphasizes friendly service, strong organization, and reliable computer skills with Microsoft Office, and offers flexibility across locations and shifts during the tax season.

Qualifications

• Experience in fast-paced environments.
• Customer service experience.
• Ability to multi-task.
• Strong organization and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as preferred by the client.
• Help ensure all clients' needs are met during service in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Experience in fast-paced environment

Customer service experience

Multi-tasking

Organization & time-management

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Bentonville, AR is seeking a seasonal Client Service Professional/Receptionist to welcome clients, route them to the right tax professional, and arrange appointments to fit their preferences. You’ll work in a fast-paced environment, multitask across tasks, and help ensure every client leaves satisfied.

The role emphasizes friendly service, strong organization, and reliable computer skills with Microsoft Office, and offers flexibility across locations and shifts during the tax season.