Seasonal Client Services Receptionist—Flexible Schedule

H&R Block, Inc.; Salem (AR); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients and support a fast-paced tax office environment in Arkansas.

You will greet clients, connect them with the right tax professional, and help schedule appointments with a focus on creating a positive client experience. Ideal candidates bring strong multitasking, organization, and computer skills (Microsoft Office) and are comfortable working across in-person and phone interactions.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Experience in fast-paced environment

Customer service experience

Multi-tasking

Organization/time-management

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients and support a fast-paced tax office environment in Arkansas.

You will greet clients, connect them with the right tax professional, and help schedule appointments with a focus on creating a positive client experience. Ideal candidates bring strong multitasking, organization, and computer skills (Microsoft Office) and are comfortable working across in-person and phone interactions.